To help me prepare to relaunch Losses of Life, I re-read Erin Kissane’s book The Elements of Content Strategy. It’s a fine book to get you thinking about content strategy, but it also got me thinking about journalism.
I was struck by how many of the “principles” of content strategy as defined by Kissane are strategies shared by journalists:
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“Define a clear, specific purpose for each piece of content; evaluate content against this purpose.” Change “content” for “story” and it sounds like every editor who has asked me to “pitch my story.”
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“Adopt the cognitive frameworks of your users.” Takes me back to editors shortening my ledes, excising my jargon, and, later, making my headlines SEO-friendly.
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“Mandate consistency, within reason.” Journalists are perhaps hypersensitive about consistent style.
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“Omit needless content.” This was required reading in editing class.
The point of quoting these principles is that, generally, most journalists should be down with the ends of content strategists.
But that’s the thing. “The aims of content strategists.” Kissane often refers to content strategy as a discipline or position unto itself. “If your content strategist…” does X or Y, and so on.
I don’t have a problem with people being content strategists, but I do wonder about “content strategy” joining a history of “things that are not journalism” and so being ignored by journalists, to no one’s benefit.
To oversimplify a bit, journalists have been isolated over the years from the various parts of what make media machines run. The discipline is only now working to retreat from the notion that journalists need to worry about just “writing news” and not about running a business or programming.
Given this historical dismissal-to-slow-acceptance cycle among journalists toward skills that are important to what they do, there is reason to think content strategy will enter the same pattern, especially as content strategists define themselves as something different from journalists.
The more content strategists differentiate themselves from journalists, the more journalists might feel free to ignore content strategy because it “isn’t journalism.” No one mentioned content strategy to me during my two years as a graduate student at the Missouri School of Journalism, anyway.
So imagine when a news outlet decides to hire a content strategist. What the reaction be when the content strategist starts talking to reporters?
My worry is that the reaction of reporters will be the same resentment and encroachment there would have been if, 15 years ago, management asked the IT department to start running editorial meetings, or 50 years ago asked the business department to begin pitching story ideas.
That conflict is not useful for anybody. Moreover, seeing as journalism and content strategy have similar goals, it will represent a lost opportunity to cooperate, not compete, in pursuit of those goals.
So, will journalists be able to learn just enough about content strategy that they can keep it in-house, as it were? Are there examples of it already happening? Am I wrong to predict conflict between content strategist and journalist?